Find out more about how we can help you engage with your stakeholders...
Stakeholder engagement is an essential process when going through environmental, organisational and strategic change which may come in the form of restructures, IPO planning, business strategy or sustainability road mapping, plus materiality and reporting.
Over the past 20 years IMS Consulting has delivered a multitude of engagement projects, using a blend of both human and digital intelligence.
IMS Consulting has developed the specialist online engagement toolkit StakeholderTALK™, which meets the needs of both private and public sector organisations wanting to hold two-way engagement with their key target audiences. StakeholderTALK™ provides customised, online delivery of information and two-way communication between you and your stakeholders. StakeholderTALK™ is currently deployed as the platform for several clients’ web based communications hubs, case study engines and online sustainability reporting platforms.
IMS Consulting helps you create an efficient social media strategy by identifying the relevant trends, the messages you need to communicate and who the online active influencers are. Our knowledge of the sustainability social media landscape gives us the advantage of knowing who and what is important and where good information can be found. At a time when people waste hours trying to benefit from social media, the understanding of these dynamics is key.
Face-to-face engagement and facilitation
IMS Consulting helps design stakeholder engagement programmes that effectively integrate online and face-to-face components. Our expert facilitators ensure that meetings and workshops are well designed and run, thereby providing a productive experience for all involved. In summary the IMS service is aimed at helping people have the conversations they need to have by:
- Identifying purpose / desired outcomes of in-person dialogue
- Creating the right environment
- Designing the right process
- Facilitating the right conversation
IMS Consulting has over twenty years experience helping organisations to develop sustainability strategies, communicate and educate around sustainability issues and engage with stakeholders. As well as engaging with stakeholders, some clients also have the need to educate and inform their stakeholders about the wider topics surrounding sustainability. An e-learning module is the perfect way of achieving this and ensures that we deliver the flexibility, simplicity and power that users want. Our e-learning modules can be designed to look realistic, be more infographic led or abstract and utilise a mixture of information, multimedia and testing to create engaging, polished interactive content that fully engages with the learners, making them more likely to put their new found knowledge to work.
IMS Consulting delivers bespoke face-to-face or web-based events for our clients, helping them to communicate with their stakeholders to achieve a variety of objectives. Conferences, internal workshops, board-level briefings, webinars and training days are all part of what we can deliver, with a rigorous planning process put in place to ensure the event is cost-effective, time-effective and communication-effective.
Stakeholder surveys and feedback
Satisfaction surveys, employee engagement programmes and customer feedback can be undertaken using StakeholderTALK™. Data is gathered online using intelligent skip-logic technology which takes users through a unique questioning path. The results are then analysed within the toolkit to provide real market intelligence on the views and reactions of stakeholders. IMS Consulting uses StakeholderTALK™ Survey! widely for national and global, multi-language surveys to help shape and direct organisational strategies.